Kenneth FoxThe Commission for Regulation of Utilities (CRU) has announced a moratorium on disconnections for domestic electricity and gas customers for the coming winter period. The moratorium for customers registered as being particularly vulnerable to winter disconnections will be in place over a six-month period from October 1st until March 31st. In addition, the normal protection for all domestic customers over the the Christmas period has been extended to last from December 1st to January 31st. “Moratoria on disconnections are vital in providing support and peace of mind to customers during the winter period,” the CRU’s director of customer policy and protection Karen Trant said. “In addition, the supplier-led Energy Engage Code provides further protection for customers who may have built up debt.

Source: The Herald September 29, 2023 18:59 UTC